Where I've worked
A track record of taking on IT responsibilities and turning them into measurable outcomes — security wins, cost savings, and teams that run better.
Brought the organisation's cybersecurity posture into excellent standing, with the aim of gaining ISO 27001 and ISO 9001 accreditations — while leading a globally distributed user support function.
- Achieved Cyber Essentials for 2024/2025
- Established comprehensive security protocols, adhering to CIS guidelines
- Managed external MSPs and technology vendors for projects and long-term goals
- Automated employee onboarding and offboarding via Microsoft Autopilot & Intune
- Remedied several cybersecurity incidents as first responder
- Reduced cloud spend by 40%
- Rollout and integration of Copilot and Claude AI platforms
- Managed SharePoint migration projects and information security (DLP, Mail Encryption)
Led and mentored a team of 4 responsible for the build, deployment and maintenance of digital billboard screens and their associated IoT equipment across the UK and parts of Europe.
- Designed and developed a bespoke monitoring & maintenance solution integrating asset management, remote control and incident response
- Leveraged automation to double hardware setup efficiency — raising capacity from 10 to 20+ units per day
- Improved data collection with Zabbix and New Relic, vastly enhancing performance, asset management and security
- Drove ISO 27001 implementation, disaster recovery / business continuity planning and penetration testing
Built and modernised the infrastructure foundation — from fully automated device provisioning to enterprise-grade backup and converged infrastructure.
- Engineered scripts that realised 100% automation in provisioning new staff devices, eradicating manual setup
- Collaborated with DBAs to streamline SQL Server migration processes
- Implemented a modern DR/Backup infrastructure using TrueNAS and Veeam
- Championed deployment of a Hyper-Converged Infrastructure (HCI) leveraging Hyper-V